Privacy Policy

At Modern Shoe Hub, we value your privacy as much as you value comfortable footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modernshoehub.com or make a purchase from us.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our Site.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our Site:

Personal Information You Provide:

• Contact details (name, email address, shipping address)
• Payment information (credit/debit card details processed through secure third-party providers)
• Account credentials (if you create an account with us)
• Communication preferences
• Order history and product preferences

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on Site, referring website)
• Location data (general geographic region based on IP address)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for our comfortable footwear
• Provide customer support and respond to your inquiries
• Personalize your shopping experience based on your preferences
• Improve our website, products, and services
• Send you marketing communications (where you have consented)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with third parties in the following situations:

• Service Providers: We share information with companies that provide services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), shipping, marketing, and website analytics.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We take appropriate safeguards to ensure your information remains protected.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All transactions on our website are encrypted using advanced SSL technology, and we do not store your full payment details on our servers.

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability (receiving your data in a structured format)
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. These help us:

• Remember your preferences and shopping cart items
• Analyze Site traffic and usage patterns
• Deliver targeted advertisements (where permitted)
• Improve our Site functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

8. Children’s Privacy

Our Site is not directed to children under the age of 13 (or higher age in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our Site with a revised “Last Updated” date.

10. Contact Us